You have the right to cancel your order up to 24 hours from placing the order. If your order has already been dispatched please refer to our returns information. We hope you are happy with all our products but if you wish to return a product you may do so within 14 days of the dispatch date.  Please note that your right to return products does not apply to frozen goods or goods made to your specification or that have been personalised to your requirements, as these cannot be resold. Non frozen goods must be in a saleable condition and in their original undamaged packaging. We will refund the price or replace the product. Return delivery charges will only be refunded in the event of faulty, damaged or incorrect items being sent to you. Please contact us by email at for information about returning items to us. All returned items must be sent to The Easy Raw Dog Food Co Ltd, Unit 24 Cuckoo Hill Farm, Castlethorpe Road, Hanslope, MK19 7HQ.


Enter your text here...All refunds will be made to the debit or credit card on which the original purchase was made, within 30 days of the cancellation of the order. If we are for any reason unable to credit your original method of payment, we will contact you to arrange an alternative way of giving you a refund.